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The HP Officejet 4630 is a wireless color inkjet all-in-one printer.

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Why won't my printer pick up paper?

The paper is in place. The printer sounds like it is trying to pick up paper but paper does not feed.

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1 Answer

Chosen Solution

Hi,

The printer’s paper pickup rollers may be dirty and need to be cleaned.

Here’s a link to a video which shows how to clean the rollers for a HP Officejet 4620 (I realize that this is not your model but it is in the same series -Officejet 4600 series - so it should be the same procedure).

The section of the video dealing with cleaning the rollers starts at 4:10 minutes into the video and finishes at 10:02 minutes into the video.

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