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Repair information for the the Dell XPS 12 9Q23 convertible ultrabook. It is a 12" laptop that can be converted into a tablet with a touchscreen.

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Why can't I find a replacement power switch?


I am not sure if they exist but I cannot find anywhere that I can buy a replacement power switch for this model. Maybe you know better? Please let me know. It is just a basic little plastic piece.

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Hi @jayeff that is what I was wondering if it could possibly come with that new board I just don’t see it pictures. It’s a black slider piece that catches on the white switch that’s actually on that physical board. I suppose I could just go to that store I happen to work down the street from it


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Hi @tccasazza ,

The power button is mounted on the audio/power button board and I’m not sure that it is available as a separate part. Are there any markings on the switch itself which may help in identifying its’ make/ model/ voltage-current rating etc?

Here’s a link to a video that shows how to remove the board. (Apologies as you know probably know this already)

Here’s a link to a supplier of the part.

A search online reveals that there are other suppliers of the board, but they all state “out of stock”.

Hopefully this is of some help.

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Hi @tccasazza ,

At least if you go there and see it you'll know for sure ;-)


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Tyler Casazza will be eternally grateful.
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