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The Samsung Galaxy J3 V was released in 2016 and it's a budget smartphone. It contains a 5 megapixel camera on the rear and a 2 megapixel camera in the front. The J3 V is equipped with a 5-inch HD super AMOLED display.

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My phone won't turn on

I don't know if it's the screen because it's cracked or something else that I don't know. It vibrates when I hold the power button but it doesn't turn on at all! Ive tried to charge it, but it still wouldn't turn on. Can someone help me? It will mean so much to me.

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This is usually caused by hairline fractures on the LCD display which is the inner layer of the screen under the glass.

In some rare cases there might not even be noticeable cracks and the fault is caused by just dropping the phone.

Try shining a flashlight on the screen and look for cracks in the inner layer of the screen. The hard to spot ones are mostly at the corners of the display.

Clean your screen before hand with a microfibre cloth so that it is easier to spot.

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Natalie Villamor will be eternally grateful.
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