Dropped laptop wont power on, only lights power on briefly.
Hello!
First I want to say I love this place, and thank you all for the time and quick responses!
HERE IS WHAT HAPPENED:
My mom dropped her HP Elitebook Folio 9470M, and now it won't power on. When the charger is plugged in, only the keyboard lights and charging light power on for a brief moment before powering back off. Without it plugged in, it does nothing.
Any idea what this is, and why it's happening?
I was suspecting hard drive damage, but I'm new to this, and I'm probably wrong.
Thanks,
-Liz
Is this a good question?