HP released this ergonomic laptop (model number 15-au123cl) in October 2016. It features Windows 10 and a touch screen.

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laptop battery doesn't reach 100% and laptop power off at 70%

i have hp pavilion 17t-ab000 CTO 17.3" laptop the battery doesn't fully charged and stop charging at 92% or 95% , then when i run my laptop at battery it powers off when battery shows as 70% charging within 20 minutes of web browsing should i replace that battery ? or there another solution

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1 Answer

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If the laptop charger is correct, it's probably a problem with the battery. How old is your battery?

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As the seller said less than a month and i just installed new copy of windows then i detect that problem , before that i used it always plugged in


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