MacBook worse after Apple repair!
Last week my screen went black, upon further investigation I could still connect it up to an external monitor and I could see the screen when a flashlight was shined on it.
Took it into apple where they noted a backlight error and offered an LCD screen replacement under consumer law.
Was using laptop with external monitor up to the day I handed it in for repair and other than the whole lighting up issue on the screen, the laptop worked perfectly!
Today once I collected it, they said there is an issue with the logic board due to water damage. However, from my handing it in yesterday to collecting it this morning, now there is no start up, I cannot connect it to an external monitor, the keyboard lights do not work and the mouse trackpad does not click.
I have been told that they are not accepting any responsibility due to water damage found, despite it working to an extent when I handed it in.
I find it very unlikely that it just went from bad to worse naturally. Had I not handed it in, I feel as though it would have continued to work connected to an external screen.
Is there anything I can do? I don't doubt there is water damage, however I've only had this for a year and a half and explicitly remember nothing ever being spilt. Therefore I feel as though any water damage couldn't be sufficient enough to have caused such an issue overnight!
Attached is a photo of the water damage that has occurred.
Is this a good question?
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