Fix Your Stuff Community Store

JBL Flip 4 portable speaker. IPX7 waterproof bluetooth dual driver speaker that won the CES Innovation Award 2017.

83 Questions View all

Options

Connect + no longer opening since iOS update

For some reason ever since the update to iOS 11.2.5, my JBL Connect + app (that previously worked fine) no longer works. It now starts on a screen that directs me to turn on the Bluetooth on my iPhone X, despite it already being turned on and paired with the speaker.

No matter which order I do things in (I’ve tried turning off Bluetooth and then starting it when the Connect + app asks for it, but it still doesn’t think I have Bluetooth turned on).

I’ve tried restarting my phone, telling it to forget the speaker(s), resetting the speakers to their factory settings etc. No dice.

The main issue I have is that I use two Flip 4’s for the stereo feature but I can’t turn that on unless I can access the app.

Can anyone help or has anyone else had problems since the iOS update??

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

If your JBL Flip 4 speaker refuses to connect to another device through Bluetooth, see the JBL Flip 4 Won’t Connect Through Bluetooth problem page for possible causes and solutions.

Try:

a) first uninstall the app

b) go to Settings --> General --> Reset Network Settings

c) completely power the phone off after it resets and reboots

d) download the app again, and try pairing blu tooth from scratch.

Was this answer helpful?

Yes No
Score 3

3 Comments:

Sorry for taking so long to respond but your solution totally solved my problem. Thank you so much for taking the time to help out. I really very sincerely appreciate it.

by

worked for me too, thanks

by

Perfect , but restarting after reseting was for my iPhone X and charge 4 not necessary

by

Add a comment

Add your answer

Max F will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 12

Past 30 Days: 21

All Time: 20,570