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Why won't my Vizio Smart TV let me enter my WPA2 passcode

I want to connect my Vizio Smart TV to the enternet. When I get to the part where it asks me to enter a WPA2 passcode, instead of making a little keyboard pop up and actually letting me enter the passcode, all it does is make the words "unable to connect" appear. WHY won't it let me enter my passcode?

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Hi @daneclark ,

Don't know your TV but the following is taken from p.42 of the user manual for your TV which may be of some help to you.

"If the network is password protected, enter the secure access code you created when setting up your wireless router. Slide the remote control open and begin typing in the code. You can also select Show Keyboard and use the on-screen keyboard instead of the remote control. When you are finished entering the code, select Connect"


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