Why can't I get the protruding heads back into place
I was able to remove a cassette that had ben inserted upside down and jammed the machine, but in that process, the heads popped out to a position of protruding into the area where a cassette should sit. The door closes, and the Eject button works, but, when power is on, the rollers don't rotate, and I certainly can't get a cassette in as the heads are occupying part of the area where cassettes should sit. Can it be fixed, and, if so, how?
Is this a good question?