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A Bluetooth smart speaker by Amazon, announced November 6, 2014. The Amazon Echo SK705DI features a voice-activated cloud-based assistant that can manage various tasks including playing music, reading news, creating lists, and answering questions.

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Moved and now Alexa doesn't work

It wasn't dropped or bumped but was packed on it's side for the trip is that a problem? When plugged in nothing happens. I tried the reset button several times.

Gary

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Are you sure the electrical outlet is live? Is the transformer the correct one for the unit and fully plugged in?

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1 Answer

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Do you have a second unit or a friend who has one? If so see if their AC transformer works with your unit. Otherwise you'll need to see if its still covered under warranty, then look at getting it fixed.

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Gary Swanson will be eternally grateful.
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