Arte comes out 6", spins in circles, wants base

Arte comes out from the base about 6", spins in circles, says base on the screen. No error code. It is not able to dock into the base, it just sits there until the battery dies. I have cleaned his eyes, checked his wheels, the dust bin is empty, I took out the brush and cleaned it, the side spinning brushes are clean and rotate. I am out of ideas.

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Were you able to figure out what was wrong with your robot?

Did you get it repaired?

Mine acts the same way and appears to have a bad IR proximity sensor on the front right of the bumper (when looking down on the bot).

It doesn't appear to be an easily serviced part since since the IR emitter and receiver are in a common housing with just a single two-conductor connection running back to to the control board. The emitter is working but the robot still detects that there is an object close by so I have to believe that the problem lies in the receiver or the circuitry that drives the process. Or, I guess it could be that the firmware isn't calibrated correctly and is seeing the IR module value as out of range for "all clear".

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