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Motorola smartphone released June 2016 with additional features called Moto Mods (Speakers, chargers, etc). At the time of its release, the Moto Z was the thinnest smartphone ever (5.2mm). Model numbers XT1650-01 and XT1650-03.

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Moto z Bluetooth can't detect devices

My Moto Z brand new doesn't seem to be able to detect any bluebooth devices. I try using NFC and it'll recognize the NFC tag but will not pair. Do I need to replace something? I can't warranty it because I bought it off someone.

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My moto z connects just fine to my Aukey Bluetooth speaker. I am having issue with my new Sony headphones though, it won't discover it when it is discoverer by all my other devices. Does anyone have a work around?


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The first step is to identify your problem.

Make sure Bluetooth connectivity is enabled in the first place by checking the Settings under Bluetooth.

Go to Device Help (it's the app with the round blue icon and a white question mark), slide left to the "Fix it" tab, scroll down to sensors, then select Bluetooth and let the test run. Keep me posted with the results.

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My Bluetooth is unable to find devices.


I am trying to pair a Motorola Moto Z Force with a Blinc 3.0 that is on a motorcycle helmet, but they just aren't able to see each other. I have tried everything I know to do, but I am starting to think maybe my Moto Z just can't see a device running Bluetooth 3.0? It has to be a compatibility issue, no other explanation comes to mind...


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Ian Wong will be eternally grateful.
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