An Android smartphone produced by Samsung released in January 2017.

30 Questions View all

How can I do a hard reset without the password?(Read description)

I got a new phone (galaxy a5 2017) a while ago. I Changed the password a few times. I always used my fingerprint to unlock my phone. Now I powered my phone off and then I noticed, that I forgot my password and I already tried to hard reset it but it asks me for my password if I try powering it off. PLEASE HELP

Answer this question I have this problem too

Is this a good question?

Score 5

Comments:

Do you need to restart it or factory reset it?

by

Add a comment

1 Answer

Most Helpful Answer

hold volume up and home button then press power still keep holding volume up and home until it gives a menu. press volume down to wipe data/factory reset and press power button

Was this answer helpful?

Score 2
Add a comment

Add your answer

Hendrik will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 12

Past 30 Days: 34

All Time: 518