0% battery, not charging. Laptop turns off when gaming.
So like 5 months ago my ROG G751JY didnt want to charge to 100% anymore. I didn't like it but never used it without the AC, so I didn't think much of it. So I went away for a week so i disconnected the AC - when I came back the battery was dead. It says "0% available (plugged in, charging). I know these batteries have a short life span, but isn't it weird that it all of a sudden went from about 95% to 0%?
I thought it wasn't really a big deal since I always use it with the AC, but recently when I am gaming the laptop just turns off. I can turn it on right away - so it seems it loses power for half a second or something, which is enough to turn it off.
Seems like my battery serve another purpose than running with no AC. And it also provides extra current during high demand usage like heavy gaming, and also carry my computer through brownouts. In my case this prevents me from actually using the laptop for other things than browsing...
I have tried to uninstall the battery drivers, tried holding the power button on for 60 seconds. Next step is to reset to factory, and reinstall windows 10. Would also like to flash my BIOS, but I guess I can't do that since my battery is at 0%.
Anybody managed to fix this without opening the thing and replacing it with a 100 euro battery?
Device Name: G751-60
Manufacturer Name: ASUSTeK
Unique ID: ASUSTeKG751-60
Designed Capacity: 90000 mWh
Full Charged Capacity: 52920 mWh
Wear Level: 41.2 %
Current Power Status
Power Status: Discharging On AC Power
Current Capacity: 0 mWh (0.0 %)
Current Voltage: 15.000 V
Discharge Rate: -3675 mW
Is this a good question?