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The Moto G is Motorola's economically priced phone. It has all the features one could want in a smart phone, for half the price. Model numbers XT1032, XT1033, and XT1036.

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I'm having various charging problems?

My phone will only charge if switched on first and then plugged in for charging. It switches itself on if plugged in first and won't charge, then if you remove the charger it switches itself off.

My phone is stuck at between 1-5% charge (it seems to go up and down randomly each time it's on?) and won't turn on, it flashes the light like it does when the battery is dead. However, it will switch on if I plug the charger in but will not charge (however the battery seems to not go down either). This basically means I can't use my phone unless it's plugged in. I have the same problem with every charger I use and it doesn't matter whether it's plugged into a USB or the mains.


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1 Answer

Sounds like you have a failing battery. Many devices will power on and be functional when connected to power such as a charger or PC, even when the battery is failing. Sounds as if your battery is no longer able to hold a charge. The big indicator for me is you can use it when connected to a charger but once removed it shuts right off. That's almost always a battery issue.

You can follow this guide to help replace the battery.

Motorola Moto G 1st Generation Battery Replacement

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