Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Device Restarts Whilst Restoring (iPhone 7)

Hi, Thanks in advance.

I am trying to restore an iPhone 7 that is disabled.

I have downloaded the latest iOS update in iTunes, however each time I put the iPhone in recovery mode and proceed to restore via iTunes the iPhone decides to restart about 2 quarters of the way through restoring. The device goes back to the disabled screen and iTunes continues as if nothing happen. Then iTunes comes up with a error message saying the device cannot be found (i.e. it was unplugged).

Any suggestions on what might be causing the device to restart during the restore process.

iTunes is up to date. Mifi Cable and I'm using a Mac.

Please note I cannot access anything on the iPhone as it is in disabled mode.

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1 Answer

Chosen Solution

Make sure the battery is fully charged? Use 3UTools instead (You will need a computer that is running windows to use this).

Try other USB ports?

You might just need to use another computer to restore the iPhone 7 at worst.

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Thanks for your advise, I tried with my MacBook and it worked first time.


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