Announced in March 2015 and released April 10, 2015, the Galaxy S6 Edge is the curved-screen version of Samsung's newest flagship smartphone.

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My jack port is not working!

I just bought this phone and then i hard reset it

Than any of my earphones and my headset and it won't work so i was sure it 's a port problem ...

Can you please help me ?

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Are you saying that it was working before the reset?

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I don't know but i think it's a software problem

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Doesn't sound software to me. Honestly, yes this is a real thing, sweat from your leg could cause this. Likely some amount of liquid damage. Sooo... Charger port repairs on these are reasonably difficult, as you need to remove the display to get in. With that being said you'll have to buy a new display and a new charger port. Really not worth it to me. Where did you buy it from? If it's a store or carrier, you could try to return it, if you cause a real scene and aren't afraid of being on YouTube

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Thank you for your awnser but the person from who i bought it told me taht it was working before i did the reset !

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