4" smartphone manufactured by BLU Products, featuring a dual-core processor, 512 of RAM, and Android 4.0

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Why can't my phone slide to answer

When i press the power button phone is not lighting up, only when I plug it to charge an when it's ringing, It's just not sliding, even when i try to answer a call

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Chosen Solution

Alicia Hosein, If soft reset does not do the trick,1st link/guide below, use the 2nd link/guide below to do a hard reset. Good luck. I hope this helped you out, if so let me know by pressing the helpful button.

http://www.hardreset.info/devices/blu/bl...

http://www.hardreset.info/devices/blu/bl...

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Most Helpful Answer

I have had that issue before with a couple of phones, where it would not light up when it rang and if i turned it on it would, ingnore the call, I had fixed this by doing a soft reset.

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Alicia Hosein will be eternally grateful.
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