Released October 2012, and has an overall rating of 6.6 out of 10 according to cnet.com.

5 Questions View all

Camera won't power on

I thought the battery went bad so I got a new one. Charged it fully before putting it in camera. Power light stays on for a second then goes back off. So I tried the cord for USB & pc thinking charger went bad. I got to see pictures I took but camera still didn't turn on. I tried taking the battery out and holding down power button. Still no luck (even took the sd card out and tried again). Help!! Camera isn't used that much. Still like new as I have been careful with it (or thought I had). Anything else I can try?

Sony cybershot DSC-W690

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Most Helpful Answer

Your power supply is going to have issues in one of three places in your camera; either the battery, the contacts themselves or the power supply internally may have failed. We can work on the battery and contacts, but if the camera still doesn't turn on, then you would need to take it to repair for a possible circuit board failure or replace.

You've already charged your battery and tried it. This rules out your battery being the problem.

Sometimes you can have a power failure if there is a little dust or grit is compromising the connection from battery to camera. It really doesn't take much to cause a problem, so cleaning could solve this issue.

Take a cotton swab moistened with a little bit of alcohol and wipe the contacts in the camera's battery compartment until shiny clean. Take a pencil eraser and rub the contacts on the battery to remove any dust or other coating that may be there and then make sure to brush all the rubbings off. Replace the battery and test. This will rule out that dirty contacts are the issue.

If cleaning doesn't work, then it's time to have a technician physically examine the camera for a circuit board failure. If you would like me to help you find a local repair shop I'd be happy to assist. I would need your zip code to do this search for you.

Was this answer helpful?

Score 1

Comments:

72401 is closest bigger city to me.

by

You can also check a video to setup your camera on social networking sites like YouTube But technician physically is better than all these thing Have a nice day......

by

I tried the alcohol and cleaning contact points. T didn't work either.

by

Add a comment

Add your answer

Samantha Letson will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 27