Skip to main content

Why can't I connect the mouse to the computer?

The mouse stopped working, and all others are connected without problems with the same receiver, driver and batteries. What happened with the older one? He died for old?

Answer this question I have this problem too

Is this a good question?

Score 0

Comments:

Thank you for your help.

But, The best way to test if the mouse is working properly, is testing another exactly the same as the first, with the same computer, drivers, battery and receiver (of course, using unifying250 for pair them).

The second mouse does't have any problem for connect to the computer. Then, the problem is the mouse only, and I was looking a reset button in the mouse, thinking that the mouse is in an infinite programming cycle, but I didn't find that button.

I don't know what to do with the mouse, it looks new...

by

Add a comment

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

1 Answer

Hi Jesus!

Before proceeding further, I would like to ask if there has been any recent updates with your Operating System, or any new software installed. If there was, you can try performing a System Restore to put it back to a previous date when you can probably remember that your device last worked.

As for devices like mice and other peripherals, wear and tear are very common, thus they usually last at most 2 years (if you're lucky).

Hope this helps.

Cheers,

Ken

Was this answer helpful?

Score 0
Add a comment

Add your answer

Jesus Garibay will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 12

Past 30 Days: 47

All Time: 646