Microsoft's third-generation Xbox game console, released November 22, 2013.

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My Xbox randomly shuts off.

I bought my xbox one in 2015, It recently started to shut off randomly, it either takes a few hours to shut off or it takes 30 minutes. I thought that because dust could have collected in there for 2 years, I decided to use a compressed air can. It still has the same problem.

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Most Helpful Answer

This issue could be dust buildup in the fan, as you said. Also, you may want to disassemble the power brick, as these buildup TONS of dust. Try this guide to get the power brick apart. If this does not help, try cleaning the fan as said in the second guide. Hope that can help!

Xbox One Power Brick (Day One Edition) Disassembly

Xbox One Fan Replacement

Xbox One Fan Image

Guide

Xbox One Fan Replacement

Difficulty:

Moderate

40 minutes - 1 hour

Xbox One Image

Guide

Xbox One Power Brick (Day One Edition) Disassembly

Difficulty:

Moderate

1 - 2 hours

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I had the same issue but I noticed that it wasn’t the xbox shutting off first, it was the power brick. Try replacing the power brick/cord

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