Model A1059 or A1099 / 20, 40, or 60 GB hard drive / touch sensitive click wheel

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Why won't my laptop recognize the iPod?

I plug in the Ipod and my laptop won't recognize it? Is there a different cord I need to have other than the one to charge it?

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Are you charging from your computer with a USB cord or or are you using a Fire Wire connection. What OS are you using Windows or Mac. What iPod are you having. Does the iPod function normal. Has it worked before?Which version iTunes are you using? Need a little bit more info as you can see. Let us know so that we can help you.


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2 Answers

Chosen Solution

Are you using a firewire to charge or a USB cord.

Try to reset your ipod

1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)

2. Press and hold the Play/Pause and Menu buttons simultaneously until the Apple/iPod logo appears, about 6 to 8 seconds. You may need to repeat this step.

If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.

If you are still unable to reset your iPod, use only one finger from one hand to press the Center (Select) button, and one finger from the other hand to press the Menu button.

When you reset iPod all your music and files are saved, but some customized settings may be lost. Date and time are preserved (unless the iPod reset itself because it had no power and then was reconnected to power). Other customized settings, such as Bookmarks, On-The-Go Playlists, Shuffle, Backlight timer, and so forth are preserved from the last time the hard drive turned on.

or you can try to place your ipod in disk mode according to the instructions on here good luck and let us know what works.

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If the ipod is powered on and it will not be recognized by itunes of charger. Clean the charging port out with toothbrush and alcohol. This fixes at least 3-5 every week here.

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