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The Alcatel OneTouch Pop Icon is a smartphone with an Android operating system. The release date for the Pop Icon was October 2014.

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My Data won't work

My wifi works perfectly, but when I turn off my wifi and turn on the data connection my phone still says no internet connection, and yes I do have data. I need help BAD.

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3 Answers

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Hi @dipblomatt ,

Can you send and receive MMS texts OK? (texts with pictures or videos)

If so, it proves that your mobile phone data connection is working OK. (MMS require the data connection to be enabled and working, SMS use a different protocol and don't require the data connection)

You may be having a problem with the browser app that you are using.

Here is a link that may be of some help

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just check your apn setting and make sure your using the correct apn of your network provider

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It won't come back on

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Lloyd Luttrell Sr will be eternally grateful.
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