The HP Envy 17-J013CL is Hewlett Packard's 2012 version of the Envy series. 1600x900 resolution on a 17.3-inch HD display.

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Power button does not work.

The power cord light is on, but the computer does not turn on when I push the on/off switch. It does not light up.

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Hi,

Try a power reset and see if this resolves the problem.

Switch off the charger and disconnect it from the laptop.

Remove the battery from the laptop.

Press and hold the laptop's power button for 30 seconds to drain any residual power from the laptop.

Reconnect and switch on the the charger to the laptop (leave the battery out at this stage).

Start the laptop

If the laptop starts, allow it to boot all the way to the Windows desktop. When there wait for the HDD activity to settle before shutting down the laptop in the normal manner.

Once it has completely shutdown, switch off the charger and disconnect it from the laptop.

Reinsert the battery into the laptop.

Reconnect and switch on the charger to the laptop.

Start the laptop.

If the laptop starts, allow it to boot all the way to the Windows desktop. When there, wait for the HDD activity to settle.

Check the battery charge status icon on the taskbar.

If the battery is charging, allow it to fully charge before switching off the charger and disconnecting it from the laptop, leaving the laptop to run on the battery.

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In my case it was the CMOS battery… Replaced it, now it works.

The test is simple.

Remove battery, disconnect power source, remove back cover (gives access to HDD, RAM, etc) and *carefully * remove the coin like battery (there's visual tutorials for this on YouTube).

Without the battery, turn it on. You should hear the fans and HDD spinning up. Let go of the power button and press again to force shutdown.

I had to get a Duracell CR 2032 (Pharmacies and small stores have them) and replace it.

That's it.

Hope this helps.

Start saving up for the next PC (parts for this have been discontinued for a while now).

Cheers!

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Comments:

Hi @rebeccafinn ,

Just curious how it turns on

You state "Remove battery, disconnect power source" and then "Without the battery, turn it on. You should hear the fans and HDD spinning up"

All the power sources have been removed, i.e. battery, power source and CMOS battery and you do not mention reconnecting any power source. What power is left to turn on the fans and HDD?

When pressing the power button with no power connected at all, the idea is to drain any residual from the CMOS chip to reset the BIOS back to default values.

The fans and the HDD will not operate as any residual power left on the motherboard is only sufficient to maintain the possibly corrupted data in the CMOS chip and this is what needs to be dissipated

Cheers. ;-)

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