The Nokia Lumia 710 is a Windows Phone smartphone with a 3.7" touchscreen.

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phone keeps displaying the nokia name going on and off on the screen.

the display makes it difficult to use the phone as it is not responsive. I could not charge it or have access when I call the phone from another set. Occasionally, I have access but just temporarily for me to view and it goes back into displaying the NOKIA on and off making the battery discharge. I am wondering if the battery is going bad at this time or what is wrong with the set?

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Chosen Solution

Hi,

Try connecting the charger with the phone off. Does it charge at all?

If so, allow it to fully charge and then try using the phone, without the charger connected.

If it starts to fail again shortly afterwards, switch the phone off and reconnect the charger, then switch the phone on and see if it now works OK, with the charger connected.

If it doesn't try the advice offered by @lpfaff1

If it does the most likely problem is that the battery is failing and needs to be replaced. How old is the phone? Even rechargeable batteries have a life span.

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Most Helpful Answer

@obbat , thaddeus obba , A factory reset may solve the issues you are having with NOKIA phone. Follow the instruction from the link below to factory reset your phone. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://support.t-mobile.com/docs/DOC-15...

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thaddeus obba will be eternally grateful.
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