Hewlett-Packard began manufacturing personal laptop computers in 1993.

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Won't connect to internet

I've been connected to the wifi at my house since I got this laptop and it's given me no problems like this. A few days ago I turned on my laptop and it wouldn't connect to the internet. I turned my laptop off, restarted it. I have also clicked forget network and logged back in, and it shows the log in was successful but still says no internet connection. I tried troubleshoot and it said unable to fix problem.

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Chosen Solution

I would try Ethernet if possible and see if that works. if so then its not the network card in your laptop that's broken. If you don't have Ethernet / wired connections (or the above works), then find your laptop model on the HP website below, type in your part number or identify now to find your drivers. Then, download your network driver and install it over your previous driver.

HP Website


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Thank you so much!


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