My detachable keyboard is not working!

Hello!

I have less than a month with my tablet. One day, my detachable keyboard stop working!! (it is not a case keyboard, it is the one that comes with the tablet). I have done everything!!

I turned on/off the HDMI settings

I changed the owner user to the invited mode one

I reset the tablet

I restore to the fabric version

I put an USB keyboard and put the detachable keyboard and only the USB one worked

When I go to Settings, Language and input text, in the keyboard section only appears "USB android keyboard" instead of "RCA detachable keyboard".

I dont know what else I can do, please help me!! I dont have money for buying a new keyboard!

Sorry for my English, I speak spanish.

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Hola,

Si adquirió la tableta de nuevo, hay una garantía de 12 meses en el dispositivo.

Primero compruebe la fecha de compra en el recibo de compra y luego consulte la declaración de garantía en la Guía del usuario en cuanto a lo que tiene que hacer para reclamar una reparación o reemplazo de garantía.

Si no puede encontrar la guía aquí hay un enlace a la Guía del usuario de su tableta (creo). Desplácese a p.EN-32 para leer las disposiciones de la garantía.

https://rcaav.com/wp-content/uploads/201...

Disculpas por la mala gramática española. Estoy usando un servicio de traducción en línea.

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Hi,

If you purchased the tablet from new, there is a 12 month warranty on the device.

First verify the purchase date on the sales receipt and then consult the warranty statement in the User Guide as to what you have to do to make a claim for a warranty repair or replacement.

If you cannot find the guide here is a link to the User guide for your tablet (I think). Scroll to p.EN-32 to read the warranty provisions.

Apologies for the poor Spanish grammar. I am using an online translation service.

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Comments:

I have the same problem. The tablet works but the keyboard doesn't. But I don't have the receipt just the box. It's not a year old yet

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