The Dell Latitude E6400 was Dell's mainstream corporate 14.1" notebook introduced in August 2008.

34 Questions View all

Why can't I restore to Dell Factory Image Restore?

I want to re-install windows on my laptop without a CD. This is basically what it tells me to do:

"Restart computer and press the F8 key / Repair your computer

Language / Enter

Login as Administrator / OK

Dell Backup and Recovery / Next

Yes, reformat the hard drive and restore system software to factory conditions / Next". I get as far as the "Login as Administrator" and I get stuck.. On the website, it showed this:


Startup Repair

System Restore

System Image Recovery

Windows Memory Diagnostic

Command Prompt

Dell Backup and Recovery

My list is missing "Dell Backup and Recovery" and I don't understand why. Is there a way to somehow get that back on my list?? Thanks!

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Dell DBAR depending on the machine includes a restore partition, but not all machines have one. The main purpose of Dell backup and recovery is to create a backup of the existing state and repair if needed.

It can be downloaded from this page:

However, if you don't have a recovery image you can

1) simply call Dell or look on ebay to purchase the Dell reinstall DVD for Windows 7.

2) Download the Windows 7 ISO for free from Microsoft.

Was this answer helpful?

Score 1
Add a comment

Add your answer

jennahanson1974 will be eternally grateful.
View Statistics:

Past 24 Hours: 10

Past 7 Days: 74

Past 30 Days: 314

All Time: 2,643