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Low water level won't cover clothes

Fisher and Paykel Aquasmart

Model # WL70T60DW1

Hi there, our washing machine isnt filling properly- the water level doesn't cover the clothes, it just fills to the base. I have checked taps/input, all levels. It still washes ok if I fill the tub with buckets of water. I guess it still has the same problem during rinse cycle. Any advice would be greatly appreciated.

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Zyris how long has this been going on? what have you checked besides the taps?

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Hi Oldturkey03,

Thanks for answering. We've had the washing machine just over a year and I noticed the issue on the second or third time I used it. Beside the taps, I've tried High Efficiency, all the Temperatures- Hot, Warm, Cold and Wash cycles Regular/Heavy/Sheets/Bulky - not sure if any of those would make any difference to the water level, but that's what I tried.

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Hi @Zyris,

Have you checked in the owner manual what warranty period there is on your washing machine? If you have had it "just" over a year from new, I would still contact F&P regarding your problem. An appliance such as a washing machine, fridge etc. when used in household use is 'expected' to last a bit longer than 12 months. Call them, it never hurts to ask about a warranty repair, the worst that they can say is no.

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Hi Jayeff,

Unfortunately, this is an old model and we bought it second hand from an appliance guy that only offered a short warranty on it like 3 weeks. They are located 2 hours away so by the time I realised the issue it was too late and too far away. I've rung 2 local appliance businesses they both charge $70 just for the call out.

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Hi @Zyris,

Sorry to have bothered you then. Good luck with the repair.

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Hi,

I think that you may either have a faulty tube pressure sensor or if this is OK that there is a fault on the control board.

There is a sensor in the washer that is activated by air pressure in a tube as the water level rises in the bowl. It signals to the control board which then knows depending on the level setting selected when to stop filling the machine.

The pressure sensor is located in the control panel.

Here is a link which shows how to open the control panel to get access to the sensor (Step.3 shows the tube connected to the sensor).

http://www.instructables.com/id/How-to-r...

I am not certain how to test the sensor, to prove whether it is faulty or not. Once it is removed and if it only has a two wire connection, you could try using a DMM (Digital MultiMeter -Ohmmeter function) to see if the resistance measured across the two terminals alters when you blow into the sensor inlet with varying degrees of pressure. This is conjecture on my part but if you get no reading across the terminals at all at any stage to me this indicates that it is faulty, also if the reading never changes at all when you "pressurize" the inlet again I would say that it is faulty.

Here is a link to a supplier of parts for your model washing machine. Scroll to halfway down the page to find the Tube Pressure Sensor part listing.

http://spares.bigwarehouse.com.au/parts_...

Hopefully this is of some help.

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Hi Jayeff,

That's Awesome! Thank you so much for answering my question and your Great advice including the helpful links! I will get my partner to follow your instructions, I'm sure this will solve our issue! Thanks again, it's much appreciated!

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Zyris will be eternally grateful.
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