Fix Your Stuff Community Store

Announced - 2014, November The Samsung Galaxy Core Prime (G360, G361) is powered by 1.3GHz quad-core processor, and it comes with 1GB of RAM. The phone packs 8GB of internal storage that can be expanded up to 64GB via a microSD card.

67 Questions View all

Options

My phone was super hot while charging, and it wont turn on.

At 4am, I woke up and found that my phone battery is 7%, I charged it and leave it. after an hour I checked my phone and was shocked that it is so hot so I immediately took it out from charging to avoid explosion. Then when I tried to turn it on, it wont open. I leave it for a while and let it cool down, still it wont turn on. I tried to charge it again but it's not working anymore. please please please help me. will I still be able to recover my files?

I have this phone for more than a year.

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

@hannahsophia heat=shortcircuit. Could be your battery or the power management IC on your circuit board. I would start with a battery replacement and then reevaluate. If it still heats up you will have to disassemble your phone to take a look at the circuit board for any obvious damage. Of course, check the warranty status of your phone first. If it is still covered, make use of it.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

Maricris Basco will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 3

Past 30 Days: 19

All Time: 2,617