Overheating alert, don't know why - NEED HELP ASAP!
I got a custommer, bought a Samsung Galaxy S7 Edge.
Dropped the phone.
A company replaced the screen and told the battery was swollen up.
Another company tried to fix it, didn't work out.
I replaced the battery, phone works but like after 10 sec the phone gives a overheating alert but the battery is cold to the touch.
I have no idea how this can happen and I want to fix this.
Please help me I don't have any knowledge about Samsungs.
Is this a good question?
So to give some more information.
The wireless charging pad is getting a little bit warm at the top but not like really warm.
I can't open any apps because it says the phone is overheating.
Please help, I really need help ASAP!
by Stijn Helmonds