Repair guides and support for Olympus digital cameras.

130 Questions View all

camera won't turn off while battery is insterted

My camera has decided that it will not turn off as long as I have the battery inserted. This started about 1.5 weeks ago (no dropping or damage happened), and still continues. I have to remove the batter to ensure that it turns off and not to drain the battery. This is the OM-D Mark 5 II model, just 14 months old. 2 months past warrenty which is killing me.

Answered! View the answer I have this problem too

Is this a good question?

Score 0

Comments:

I have had this issue as well, anyhow I had still warranty and it was repaired by Olympus service.

by

Add a comment

1 Answer

Chosen Solution

Hi,

Some suggestions to try:

1. Try a power reset -

Remove the battery from the camera

Turn on the camera.

Press and hold the shutter button for a minute or so. (This is to discharge the internal, non user removable back up battery. This battery maintains the settings in your camera when you remove the main battery).

Release the button and switch off the camera.

Re insert the battery and switch on the camera.

Try turning it off and see if it works correctly.

If it does you may have to reset the date and time settings etc., as these will all have defaulted to a factory default setting. Allow the backup battery at least 24 hours to recharge (from the main battery) before removing the main battery again.

2. If that didn't work, have you got the latest firmware installed in the camera? It may be that the firmware has become corrupted. Even if you have the latest firmware version installed try installing it again (I don't know if the camera will allow this or whether it only permits updates) and see if this resolves the problem.

Here is a link to the firmware for your camera.

http://www.olympusamerica.com/cpg_sectio...

Was this answer helpful?

Score 1
Add a comment

Add your answer

michelle will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 35

Past 30 Days: 73

All Time: 322