Released on June 1, 2011, with model number A665-S5170, which can be found on the bottom of the laptop.

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Why isn't my computer retaining charge?

My computer works fine when plugged in, but when I unplug it, the battery loses charge really quickly! Is it a problem with my battery? Or is it some other issue? How can I tell?

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Chosen Solution

If your computer boots when plugged in, your battery is most likely faulty, and you will need to replace it.

Try checking out our troubleshooting guide for the Toshiba Satellite A665-S5170 if you have any more questions!

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It apers to be a failed or dying battery, so the fix is to replace the battery

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