An Android smartphone produced by Samsung Electronics introduced on December 2nd, 2015.

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Samsung Galaxy A5 2016 usb connection won't show up

Hello there

I just bought my new, Samsung Galaxy A5 2016

Everything is fine but the USB connection is not showing up in the notification menu

I installed the driver, Samsung KIES and i updated all the USB drivers, but it still just charging when i connect it to the laptop, i tried another USB cable and it's the same charging and no MTP, i tried another phone and everything is fine there is data transfer but my phone NO!

Any help PLEASE ?

Answer this question I have this problem too

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Hello mate, i just came across this problem too. I communicated with samsung support and they were nothing but dramatic. They tried to help me by advising me to switch my device off and on and things like this... I googled the problem for answers and I came to the conclusion that is a broken USB port.

My problem is only when i try to connect the phone to copy data. There is NO problem when i charge the phone.

My solution is to repair the phone. I ordered the replacement part of eBay and i will fix it myself. I will post an update to tell you if it was a success or not!

PS

If you want a "How-To" of the repair procedure please let me know!

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Yes, please share if you fixed the problem. Samsung support is bad as !&&*. I've tried all the possible solutions without success. It really seams to e a defect. Thanks

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Hello ladies and gents,

Hopefully by now you have solved the problem. I received this issue when I first connection my phone into one of my four usb ports on my computer. I would open the phone's folder system and see nothing. I just tried a different usb port, and this time I touched/opened my phone while it was plugged in. It asks me if I want to establish a MTP connection, and I show yes. KERSHAZAM! The phone's data connection is now set, and I can transfer video and audio.

Cheers!

Jeffrey

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it worked! Thank you

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TRY THIS.. IT WORKS FOR ME

http://www.orangenarwhals.com/2015/09/no...

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Hallo

I think you have to turn on USB debugging .

http://www.techoxygen.com/enable-develop...

Jan Helm

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I have the same problem. Help please!

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@Stratos Kordonis , I think I have the same problem...my phone is not being recognised by any computer however they are able to recognise other USB inputs...were you able to fix it?

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I have same problem. a5 2016

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i have same problem man... yestarday suddenly my issues are all USB problems .... i have used 2 month ..

1. No Fast Charging ( Was there before )

2. No OTG support ( Was there )

3. I can't connect the phone to my PC. Nothing happens when i connect my phone to PC. The phone just

charges when i connect it to PC. Nothing comes in the notification window of my phone when i connect.

pls help me how to sloved this problem

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I have the same problem but on a A5 2017

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Hi guys i have a5 2017 same problem when i connect to laptop it starts charging no data transfer option comes in the menu

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Hi - if you look into your notifications from Android - there will be one about how the connection is made to the phone. I changed the option of transfer via USB from an MTP connection to a PTP connection, and my phone instantly appeared as an option in my directory and the usual screen message popped onto screen. So seems it is an android options issue.

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How did you change that option? Where and how?

Thanks.

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There is a video that shows how to do it:

https://www.youtube.com/watch?v=rQQTVr29...

I did all that and it still didn't work so I dug out the original white charging cable that came with the phone and connected that. When it still didn't recognize the phone I rebooted while the cable was connected and voila! it worked. I was still had it set on MTP connection though not PTP.

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Aly will be eternally grateful.
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