The Apple iPhone 5c was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 8, 16, 32 GB / White, Pink, Yellow, Blue, and Green.

1387 Questions View all

Camera not working in camera app, but working in facetime and snapchat

So the camera is just black in the camera app, but works fine in other apps that utilize the camera.

Force closing the app, hard reset, and restore of the phone has been tried. Any other ideas?

Update (01/25/2017)

Full reset worked, by doing it via the phone.

I suspect that the fault lies in the back-up the customer had on their computer.

Answer this question I have this problem too

Is this a good question?

Score 1

Comments:

Do you have any other apps that use the back camera that work?

by

Yes. Snapchat works fine, for both front and back

by

maybe not enough storage, so couldn't take photos any more.

by

Hav you tried closing all applications down that may be using he camera? if you dont know how to do this double click the home button and swipe upwards to close the apps, then try the camera?

by

The phone has 25 GB avaliable so unfortunately not. Tried closing everything else, but no luck

by

Add a comment
Black Friday
Broken doesn't stand a chance.

2 Answers

If you see a closed lens or black screen when you open the Camera app, try these steps:

- Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.

- Force the app to close, then open the Camera app again.

- Restart your device, then open the Camera app again.

- If your device has a front and rear camera, try both cameras by tapping . If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.

I hope this helps!

Was this answer helpful?

Score 0
Add a comment

Full reset worked, by doing it via the phone.

I suspect that the fault lies in the back-up the customer had on their computer.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Sonnicham will be eternally grateful.
View Statistics:

Past 24 Hours: 37

Past 7 Days: 183

Past 30 Days: 1,003

All Time: 4,878