Released in November 2013, this model of the HP 2000 series is the perfect device for those on a budget, but don't want to sacrifice performance.

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Won't go off of update screen!

My computer screen is blue and says "We couldn't complete the updates. Undoing changes. Don't turn off your computer" it had said this for over 3 months now and I can't seem to fix it or get it to get off!!

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Black Friday
Broken doesn't stand a chance.

1 Answer

sadly this requires a factory restore. this is a problem with Windows 8, 8.1, and 10. these errors are caused by a disruption during an update like closing the lid, the battery dying, or a failed internet connection durring the update download

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