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Release date: July 2014; Model number: Aqua 5800-Pink

5 Questions View all

Why isn't my flash working when I take a picture?

When I go to take a photo with flash, the flash doesn't go off.

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2 Answers

Check if the flash is turned on. Also try turning the camera off and on again to reboot it.

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Make sure the flash is turned on. If your camera still doesn't flash even though the option is enabled, your bulb could have burned out and the whole pop-up assembly will need to be replaced. If this still doesn't solve the problem, your motherboard may have a broken wire or capacitor (which charges the bulb).

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