12.1 MP camera with 6x optical image stabilized zoom.

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no sound on video playback.

Nothing but a hiss when I play back videos. Camera shop technician had no more luck than I did. Could the microphone be defective and can I fix it myself? This camera is over 5 years old and Canon can't fix it. Despicable customer service.

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Hi @viktorlukic ,

Have you checked that the Audio settings are set correctly? Here are 2 images that explain the settings. (Click on the images to enlarge them for better viewing)

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Try using Manual mode and see if it is better.

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Neal Shinder will be eternally grateful.
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