Rep: 13
1
I installed 2 new ink cartridges then did a alighment perfect then it told me to scan did scan kept saying scaning forever so I pressed off now can't do any thing won't shut down .... just keeps saying shutting down
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Rep: 59
5
1
Oh, Hi Lin! It has been a while and I forgot where to put a suggestion. So, here we go again:
I had to unplug the printer from the wall socket, count to ten quickly, so the energized electrical TBs (thingybobs) did not forget what they should remember, and plugged the printer back into the wall socket. WaLa! It works just fine. Sometimes, things get headaches too or get overwhelmed, like we humans do. I love the compact efficiency of the HP Envy. Good Luck!
PS
OMG, it has been since 2016, hope you got it going before now… even so, HP is a pretty darn reliable printer company. take care!
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Hi! I had to unplug the printer from the wall socket, count to ten quickly, so the energized electrical TBs (thingybobs) did not forget what they should remember, and plugged the printer back into the wall socket. WaLa! It works just fine. Sometimes, things get headaches too or get overwhelmed, like we humans do. I love the compact efficiency of the HP Envy. Good Luck!
by LadyPendragon