The AmazonBasics BTV1 is a portable Bluetooth speaker that also includes a microphone for conference calls.

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Why can't I change the volume when connected with my AUX cable?

I am having trouble adjusting the volume on my Bluetooth speaker with my connected device when I have the auxiliary cord connected.

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Not being able to change the volume while it's connected with the AUX cable is not actually an issue but more of a design feature. When connecting via AUX cable you can only change the volume through the playback device rather than the speaker.

For more information check the troubleshooting page below:

AmazonBasics BTV1 Troubleshooting

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