Simple mechanical fix needed; surely we can do this!
We recently moved our perfectly working and little used R2880 from one office to another, but in a carton that's probably turned over and over ... On unpacking it still looks in perfect order. However ....
Here's what happens on Startup:
The printed carriage does its little vertical dance then travels slowly fully left then slowly fully back to the right.
Shortly after the start sequence checks the normal upper paper feed.
There's immediately a clearly audible 'click' and both the 'paper' and 'ink' lights flash in unison at about one second intervals.
Here's what I observe:
Where the paper normally sits, there are 4 plastic 'dogs' that the paper normally rests on. The 2 nearest the on/off side of the printer are not in the right place; they are lower than usual i.e. they are not supporting that side of the paper.
It is precisely when this part is checked by the system that the lights illuminate.
Solution?
How to I get to the part that has come adrift?
What are the risks - if any - in taking this apart?
My technical skills
Enough to take apart and mend my Nikon D600 camera using iFixit teardown data
Epson Maintenance Manual
I have downloaded a copy of the Maintenance Manual, but it doesn't say how to take this printer apart.
Software Check - Fatal Error Code Readout
I've downloaded the latest software checker. This reports all OK, except that the printer reports as FATAL ERROR that must by fixed by hand.
"Last printer fatal error code 1 0x53 PF/ASF reset error"
Please help!!! I can find no technician here in France within a sensible driving distance with my motor-car.
Is this a good question?
Update No. 1
I'm following the Service Manual and have just taken the first very simple step: I've removed the Rear Housing cover.
A dark-coloured 37mm diameter circular part has fallen out!
This is marked PCM AED E1
At right angles to the circle is a 15mm tubular part (with 2 small engagement lugs) that seems clearly designed to carry one end of a spindle.
Where's this part from?
by John Bishop
We determined that the small part descibed above is needed to operated the two inoperative paper-feed 'lugs'. However, there were also some tiny pieces of broken plastic too that leads us to believe that the damage is likely more severe than we had thought.
With no suggestions (beyond what we read in the official Maintenance Manual where there is a great deal about 'adjustment') we have decided to abandon this task.
The nearest official repair center is several hundred miles away, and we read elsewhere that the usual advice is to purchase a new printer ...
So .... reluctantly ... we have destroyed this printer.
by John Bishop