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The Verizon Ellipsis Jetpack MHS800L is a 4G LTE mobile WiFi hot-spot designed to be pocket sized and portable.

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Why won't my device's battery charge when it is plugged in?

My device is plugged into a wall outlet via the charger. The charging cable doesn't appear to be damaged and everything else looks fine visually.

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Mr Betts,

I would assume that the internal battery is damaged or old, and wont hold a charge. If the battery is in state of needing replaced then your device may not even turn on.

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My battery is new & I noticed this morning when plugging in to wall socket....it actually notified it will not charge while turned on. I am currently waiting for replacement unit because of recall.

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i have just replaced my tablet with a new battery and it is only charging 5%. what is wrong?

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William Betts will be eternally grateful.
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