Turns off, or fails to activate

This is a cordless Phone, which is fully charged, however, a few seconds after picking

it up (from its Stand) it switches itself off; Now, Both of these Handsets act in a

similar manner.

I have tried pressing 1,4,7 & Red key, service signs appears, then Shuts off.

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Hi, What is the state of the batteries when you put the phones back onto the base (charger?)? Does it show fully charged or does it show that is starts charging from a lower charge value. I'm just wondering if the batteries are failing and given that both sets of batteries may be the same age it may be just a coincidence that they are failing at the same time.

Replace one set of the NiMH batteries to see if it is the batteries that are the problem.

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Sometimes they showed to be fully charged, other time, dead, but when tested, showed to be fully

charged. Have done the battery exchange, no difference.

Now, the screen illumintes for a short period, then Blanks.

The frustrating aspect, is the internitancy of the problem (typical of Electronic Problems); But most

frustrating, is loss of connection, during a call.

Oh, and these phones have had very little use.

David.

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Hi David,

Couple of things.

1. Have you checked whether turning Eco Mode or Eco Mode + off (if they are on) makes a difference.

http://www.manualslib.com/manual/877933/...

2. Wondering if perhaps a 'firmware' check/update may be worthwhile. cannot find out if there are firmware updates available as the 'update server' information is stored in the phone and there is no link to it on the Gigaset website. Here is a link to the User Guide which shows how to connect to the LAN (internet) - select dynamic. (sorry if you know all this)

http://www.manualslib.com/manual/877933/...

Once connected to the LAN here is how to update the firmware (if there is any available) http://www.manualslib.com/manual/877933/...

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This is not a VoIP (needing firmware update), but bog standard (answere) phone set.

There is little that I can do, as the Screen blanks a few seconds after removing from the Cradle.

The Batteries are not the problem, as they measure about 1.5 volts off load, and 1.25-1.34 volts loaded test.

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Hi, Maybe I was mistaken as I thought the link I provided showed both. Voip update and firmware update for your model phone.

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There is no facility to connect the handset or Answere-phone base , to the internet; Unless there is something

I am missing. The system is not the A510 IP, just A510 A.

David.

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Hi David,

Apologies. No you are not missing a thing. I didn't realize that there were two models of the A510.

What I have found now may be of interest to you. This is definitely from the A510a user guide. In the troubleshooting section it says 'Connection always terminates after approx. 30 seconds' and what to check. Here is a link http://www.manualslib.com/manual/654820/...,

Hopefully this time it is really of some help.

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David will be eternally grateful.
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