Released in 2014, this pay-as-you-go Android Smartphone provides convenience with an affordable price.

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Why won't my battery hold a charge?

I charge my phone at night, so when I leave for work the next day, I have a full charge. Before I get off work, my phone is nearly dead. My phone is only a few months old, so I am unsure if this is a battery problem or if my phone is defective. Do I need to try a new battery?

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I think replacing the battery is the best choice, even though it has not been through many cycles. There are many factors that can effect the lifetime of a battery. Using an incorrect charger to charge the device can shorten the battery life because the battery is likely being supplied with to high of a charge current or to low of current which can eventually cause damage to the battery and possibly the charging IC on the logic board. It's not good for a battery to leave it on a charger for extended periods of time either, because overcharging can cause damage to a battery. Letting a battery discharge to often to the point it turns itself off can also shorten a battery's lifetime. Exposing to extreme temperatures often can shorten a battery's life as well.

If the battery discharges quickly after a full charge then it should fix the issue by replacing the battery. Sometimes software may cause issues by not properly monitoring the battery's charge levels. Reference the device page to look for information about changing your battery.

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If you need to replace the battery check the Troubleshooting page..

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If your phone goes thru a charge in one day, it may be software related. Do you have apps running in the background? Do you have good cellular coverage where you work? You can usually turn off some features to save battery. Location services are the largest battery suckers on most phones. Also wifi may be searching for access. Try turning those off. Obviously, these points are null if the battery is no good.

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Connect your iPhone to a Mac, and Run Coconut Battery 3.3 (search Google for it too.)

Click the iOS button inside the CB Application.

Answers to battery status revealed.

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