Will not boot, just stays on blue screen
My in-laws were over for the holidays, and were complaining about their Macbook running slow. It is old (late 2008 13" unibody model), but I know they can't afford to buy a new one, so I checked how much RAM it has, and thought, may as well try to upgrade the RAM from 2GB to 4GB, for $40. I showed them how easy it is (I've built computers for years) to swap out the RAM, as they thought it would be a big undertaking. I took it out, put it back in, and left it.
This morning they went to turn it on (before I got the new RAM), and it just sits on the Mac version of the BSOD. It just sits on at the blue screen after the Mac startup chime happens. I said that I'll go get the new RAM, put it in, and try it first, and see if that'll fix it (big hope), obviously it didn't. They said they never turn off the mac/restart it, they just close the lid, so I don't know if this would have happened without me opening the RAM slots at all.
Things I've tried:
- Start in safe mode (doesn't attempt to, just sits at the BSOD)
- Start in single user mode (doesn't attempt to, just sits at the BSOD)
- Start in target disk mode (doesn't attempt to, just sits at the BSOD)
- Hook it up to an external monitor (just sits at the BSOD)
- I've reset the PRAM
- I've reset the SMC
It's running Leopard (10.5.5). I loaded it onto a USB (they don't have the original disk), and tried to start holding "C", to have it boot off of the USB stick, but it didn't do anything, just went to the BSOD.
Is this a good question?