blue ray won't go to a source

The power comes on stays at phillips but wont allow me to pick a source on device or with the remote.

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Have you tried to reset the home theatre system?

To completely reset the unit, if the buttons do not work or the unit stops responding, press and hold the standby/on button on the front panel for 10 seconds to shut down the unit or unplug the AC cord from the AC outlet for 15-20 seconds.

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