Repair guides and support for phones manufactured by BLU Products.

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Why is it when is not in use it automatically is off?.

BLU 7.0 hone

Why is it when phone is not in use it automatically switch off?.

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Hi,

Go to Apps Menu > Settings > Schedule Power On and Off and check the settings. The check boxes should not be ticked unless you want it that way.

If all OK, download, install and run Malwarebytes for Mobiles. Here is a link.

https://play.google.com/store/apps/detai...

If all OK suggest that you reset your phone.

Before you do this ensure that the battery is fully charged and that you have backed up all your downloaded apps and user data. If unsure how to do it, "google" backup and restore Blu Studio 7

Warning a factory reset will erase all downloaded apps and user data, your phone will be restored to factory default condition

To backup your data go to Apps Menu > Settings > Backup Data

To reset your phone go to Apps Menu > Settings > Restore to Factory Settings.

Here is a link to the user manual

http://www.manualslib.com/manual/913783/...

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