Skip to main content

Featuring a 14" screen and Windows 7 Professional 64, the ProBook 4440s can be identified by model number C6Z33UT.

14 Questions View all

Sound on headphones don't stay on

Recently when I plug in my headphones the sound doesn't work, I have to mute it and unmute it several times before it starts working again. But when I don't use sound for a long time it will stop working again and I have to repeat the process above. It is very irritating because I won't hear messages coming in from games, skype, fb or other things like that. How to fix this? (My headphones work perfectly on other laptops and phones)

Laptop info:

Intel(R) Core(TM) i3-4030U CPU @ 1.90GHz 1.90 GHz

RAM: 4,00 GB (3,88 GB left)

Windows 10 Home


Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

MacBook Battery Fix Kits

Starting at $69.99

Buy Now

1 Answer

Chosen Solution


The seem to be a few methods to resolve sound problem contained in the following link. This link takes you to p62 there is also more info on p63

Was this answer helpful?

Score 2


I tried them but it's still the same :(



Sorry to hear that nothing has solved your problem. One final thought after reading countless posts regarding various IDT HD sound problems and Win 10 (I assume you have IDT HD audio in your PC) and nobody coming up with a lasting solution, is to contact HP and enquire as to why for your model laptop there are NO audio driver updates for Win10. There are other updates for Win10 e.g chipset, graphics, keyboard, lan etc etc. So you are either running generic Microsoft Windows 10 audio drivers which are not entirely compatible (obviously) with your laptop or you are running earlier OS (Win 7,8, 8.1) drivers again which are not entirely compatible with Win 10 and your laptop.


Add a comment

Add your answer

Ik Msp will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 200