Why won't my remote connect to my Roku 3?
My remote won't connect to my Roku 3. I tried new batteries and moved it closer to the device, and I still can't get it to work.
Is this a good question?
Score
6
265112
2 Answers
Chosen Solution
Rep: 201.5k
6
121
809
Hi,
Is the status light on the Roku ON? If not have you got the power adapter plugged in and ON?
If the status light on the front of your Roku player flashes once each time you
press a remote button, the problem is not with the remote.
If it does not flash have you tried re- pairing your remote with the Roku unit?
Pairing your remote control:
You can manually pair the Roku remote by following these steps:
(Pairing button in battery compartment)
Prepare your Roku player to pair by unplugging the
power adapter and plugging it back in.
Open the Roku remote battery compartment
Place the Roku remote in close proximity with your Roku
player.
Press and hold the pairing button inside the battery
compartment for 3 seconds.
Wait about 10 seconds for the remote LED to stop
flashing.
Try using the Roku remote again.
Was this answer helpful?
Score
3
If only that worked, it would be great. Having tried all the solutions offered here and on other sites, the only thing that ever seemed to work was leaving out the batteries for a month.
Paired automatically when I inserted batteries, but lost it when I restarted the Roku3 device itself.
I will learn the lesson and never reset again. Remote now has a brand new set of batteries waiting for it - in a month.
Roku tells me that the newer remotes(with earphone jack) are wifi and not IR like most remotes. You can't have more than one wifi remote, but you can use an IR remote with a wifi one. Why would anyone design such a 'feature'?
Rep: 37
1
I thought my remote had simply stopped working and then discovered it wasn't bust but I had the same problem with it refusing to pair. Eventually after a lot of failed attempts I noticed that the enhanced remote connects using wireless rather than infra red, so I tried connecting my Roku to my router wirelessly instead of via ethernet cable and voila - it now works perfectly again!
Was this answer helpful?
Score
3
Thank you for leaving this post. This has been driving me crazy, and that was the problem. Now I'm back to having Roku stomp on all my wifi traffic. Seems like it's a catch 22. Why can't I have a wifi remote but use a wired connection for internet?
I agree, it seems perverse that it has to be wireless between the router and the Roku as well as the router and the remote. I would have thought that the router could simply pass the signal on to the Roku via the ethernet connection. Unless, of course, it uses some kind of direct wifi connection that does not go through the router at all but straight from the remote to the Roku.
same here :)
What's really annoying is that Roku hasn't fixed this bug with an update, and anytime you try to talk about this problem, they throw the pairing instructions at you. Just want my Roku 4 to have a working remote and an ethernet connection.
Tried everything batteries -sink- button- would not work. tred turn of wifi and it worked.On my phone to worked. even did undo power. remote would not quit blink on sink.
by Jim Page
I too have the same issue.. I followed the roku troubleshooting tips also, I reinserted the batteries and holding the remote button for long time. But the light did not flash.. I tried for long time.. pls give me a suggestion
by John Peter