15.6 inch display. Identified by Model Code: NP470R5E-K02UB. This device was released August of 2013.

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My computer makes no sound.

When I play videos, music, and other audio, I don't hear anything coming from the speakers. What do I do?

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Chosen Solution

Refer to the troubleshooting guide under audio doesn't work.

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Chad will be eternally grateful.
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